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Check that notifications are allowed for Ledgr in the iOS Settings app, and that Bill Reminders is on in Ledgr's Settings › Reminders. Focus modes can also hold back notifications. Also open the bill and check that Remind Me is on in its Reminder section.

Make sure each device is signed in to the same Apple Account with iCloud Drive turned on, and that Sync Across My Devices is on in Settings › iCloud & Sharing on every device. Syncing can take a few minutes, and only happens with a network connection. If something is stuck, the iCloud & Sharing screen shows its status and a Retry Now button.

They need to be signed in to iCloud. Check that the code hasn't been turned off or replaced with a new one, and that the household isn't already full (up to six people). After they enter the code, you need to tap Let In on your device.

Open the account on the Money tab to see its activity. If a bill was marked paid by mistake, undo the payment from the bill. To match your bank exactly, record a balance adjustment from the account.

Turn on Bills Due Today on Lock Screen in Settings › Reminders, and make sure Live Activities are allowed for Ledgr in the iOS Settings app. Live Activities are hidden while App Lock is on.

With iCloud sync on, sign in to the same Apple Account on the new phone and your data syncs across. Without sync, export a backup from Settings › Export & Import on the old phone, then import it on the new one.

Encrypted backups can't be opened without their passphrase, and there's no way to recover it. That's what keeps them secure. Make a new backup from a device that still has your data.

Use Settings › Reset Ledgr in the app. You'll be offered a chance to export a backup first. See the privacy policy for more on how your data is stored.